Direct My Construction

Virtual Project Management (VPM)

A dedicated VPM will be assigned to your company to manage a state-of-the-art Customer Relationship Management (CRM) process.

This process begins with a Lead and guides it throughout the construction process until project completion. Your company will have complete access to this data via the included Online Project Management Portal. Functions of your VPM include:

• Managing leads in a central "In Box", ensuring nothing is lost or overlooked.
• Qualifying leads, vetting them, obtaining initial information to initiate the estimating process, and scheduling initial consultations between the estimator and the customer.
• Collaborating with the estimator to refine estimates, attain customer approval, create contracts, and post deposits.
• Working with the construction company to develop a detailed project plan, including an overall schedule, resource allocation, individual schedules, material identification, and customer selection tracking.
• Coordinating materials order processing in accordance with the project plan schedule.
• Facilitating project management, adjusting to the company's desired level of participation.
• Managing change orders as needed.
• Remaining engaged and managing dependencies until the project receives customer signoff and final accounting is complete.
• Managing day to day operations of your Portal

Internal Accounting Process Support

Your VPM will also aid in the management of your company's internal accounting processes. Responsibilities include:

• Ensuring that contracts are signed and approved.
• Ensuring all project expenses are tracked and allocated to the project.
• Working with accounting teams to reconcile all financials to the project.
• Ensuring vendors and subcontractors get paid according to their terms and conditions.
• Tracking and monitoring Certificates of Insurance (COIs) and W9s.
• Ensuring worker hours are tracked and accounted for daily.
• Adding real value to the financial tracking and reporting for your company.

Digital Presence and Back-Office Services

Managing, designing, and coordinating your company's digital footprint to your desired extent, including domain name management, web hosting, email hosting, and social media updates. This could provide significant savings over your current plans and programs.

• Web site host design, construction, hosting, and management.
• Domain name mangement for a web address that means something to your customers.
• Email and related services backed by Google®
• Link you Portal to your web site, to all of your social media and lead generation sites like FastBook®, Houzz®, Instagram®, and YouTube®
• This could provide significant savings over your current plans and programs.
• complete hosting and maintenance of QuickBooks Desktop® or QuickBooks Online®
• Interactive Voice Response (IVR) phone system.
• SMS (text messaging) integration with your portal.
• Electronic interfacing with B2B Customers.
• Electronic materials management with Home Depot®.